Had gone to this Dunkin Donuts the other night through drive thru around 6:30 ordered my usual, and then we wanted some donuts. We were then told that they had no donuts and that they were all out. Got our drinks and paid for everything. Got on the highway and finally got to drink our drinks after waiting in drive thru for ten minutes being the only car there and they were terribly made. Poor service.
I stopped through this morning to get a breakfast sandwich (which was yummy as usual) and a large HOT caramel latte.. I received the latte with cold milk in a hot cup. Not sure if it was taken out of the fridge or if the milk just wasn't steamed. I'm disappointed by this experience, and hope they didn't just nonchalantly hand me a cold drink in a hot coffee cup.
This is my favorite Dunkin Donuts in the area. Staff is (mostly) knowledgeable and friendly.
Always get a good coffee. Today though I wanted to give them great props for great service. And during my visit the supervisor gave his crew a big thank you and you're doing great because they were short staffed but still provided great service.
In and out service. Excellent coffee. Always made exactly the way I asked. Super friendly people!
Dunkin Donuts is a US Bakery based in Horseheads, Pennsylvania. Dunkin Donuts is located at 3317 Chambers Rd, Horseheads, NY 14845, USA.
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