They even had someone offer to take our 2 empty carts the rest of the way back to the store after filling our truck.
It was a successful visit but their A.C. is lacking & noisy!
I like Toys R Us... but it is time to rethink the store. I appreciate their game section, but so many other areas ate quite outdated. Prices are about par.
They told us by 2020, they will have a full sized Babies-R-Us & separate full sized Toys-R-Us over on Route 64! We are stoked! Smart move T-R-U!
They helped us find things, carried them to the front of the store & gave us coupons for some products.
Being the only Toys"R"Us franchise in the area, I'd expect the store to be in better shape. The store seems to have been mechanically neglected for a significant amount of time. Exposed roof joists are covered in dust, ceiling fans are dirty and broken. The temperature in the store is not comfortable. The modular shelving units are old and show much wear. This store needs mechanical attention and updating. I recommend having your smartphone handy and urging the store to price-match.
The staff was amazingly friendly, kind & helpful.
Thank you to the associate at your store To he really saved my Christmas I thought I was not going to find the one and only you my daughter wanted and he found it for me thank you so much
Awesome selection. One thing I don't like is when the cashier starts telling us about the credit card u can sign up for. We did that before and got charged before we even used it so we said not interested and she kept going and we said not interested three times so she would stop her little sales pitch but she kept going until the end. It was just a but irritating. It's like...you got our money for the product just bag it and let us go.
Toys R Us is a US Store based in Horseheads, Pennsylvania. Toys R Us is located at 7 Arnot Rd, Horseheads, NY 14845, USA.
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